How KPTL Reduces Invoice Processing Cycle Times By 40%
KPTL has been able to consolidate its accounts payable process and now efficiently process all their invoices through a shared service center.
Friends Studio Gets Speedier, Better With NAS Implementation
The new solution supports online capacity expansion, which means that users can easily swap out all your old disks for higher capacity ones without turning off your NAS
Here's How OLX Reduces Global Ticket Volume By 40 pc
OLX chose Zendesk’s omnichannel solution for its easy configuration and ability to be customized using the Zendesk API.
Simeio Gains Talent Insight, Improves Retention With Oracle
Simeio creates offers 3x faster, halves off boarding time, minimizes attrition risk, and enhances competitive edge with Oracle.
How Livechat Helps Foodpanda Speed Up Its Delivery
Online food delivery site, Foodpanda, met with tremendous success by implementing a live chat strategy to connect customers.
Haptik Sees 40% Customer Retention With Exotel
Over 40% of Haptik's customer retention is a result of the extensive use of their Reminders feature, which is powered by Exotel.
How DTDC Uses Cloud To Offer 50pc Faster Resolution Of Service Cases
By Using Salesforce Service Cloud, DTDC transformed customer service at scale to meet its growth challenges.
SITA Helps Vistara Speed Up Communication
The successful deployment, completed within a short span of 16 weeks, efficiently supports Vistara’s ambitious expansion plans.
Big Data Analytics Helps Indian NGO Combat Human Trafficking
They analyzed data while constantly refining and iterating to define a model that could identify villages most at risk.
Cloud Solutions Aid HelpAge India Enhance Elderly Care
Partha Bardhan, CIO, HelpAge India, mentioned how migration to ERP cloud applications helped them automate, reduce operational expenses and focus on their core area – caring for the elderly - rather than on the processes.